Hi Reader! Have you ever felt like one small mistake erased all the good you’ve done? In leadership, it turns out that perception isn't always fair—it's asymmetric. That means some behaviors carry way more weight than others. You can spend weeks building trust and credibility and still watch it unravel with one overlooked detail, one missed promise, or one misunderstood comment. This week on the blog, I’m diving into this important leadership insight: 👉 Why some actions (or inactions) shape...